?Help Center

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Step-by-step guides for running your site, streams, events and teams.

Browse by feature

The Get Started Page

The Get Started page is your quick-reference hub inside the dashboard. If you are ever unsure where to find a feature, start here. Every tile links directly to a section of your dashboard.

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Dashboard Overview

The Dashboard gives you a live snapshot of your site's activity today. Switch to it using the Dashboard tab at the top of the screen.

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Setting Up a Livestream

A stream must first be created and then attached to a match or event before it appears on your site.

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Building Your Site with Pages

The Pages section is where you build and manage your site. Every page you create here shows up as a link in your site's navigation bar. For example, if you create a page called Videos or Home, your visitors will see that in the menu.

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Videos

There are two parts to making a video appear on your site: uploading it, and then adding it to a page.

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Photo Library

Folders let you group related photos together. Click Create Folder, give it a name, add photos, and save.

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Documents

Use the Documents section to upload files such as PDFs, Word documents, or Excel sheets and make them available on your site.

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Popups

Popups are messages that appear on your site to grab a visitor's attention — for example, to promote an upcoming event or share an announcement.

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Calendar

The Calendar gives you a consolidated view of all upcoming events and streams. It is a read-only view — you cannot create events or matches from here.

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Events

Use Events to schedule one-off school occasions such as graduation days, performances, choir concerts, assemblies, or open days.

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Matches

Use Matches to schedule fixtures between two teams — for example, an under-13 football match or a basketball game.

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Stream Analytics

Broader website analytics — page visits, traffic sources, visitor behaviour — are tracked automatically in the background. No setup is needed on your end.

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Teams

The Teams section is used to create and manage sports teams on your platform. This is particularly relevant for schools with multi-sport programmes.

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Players

The Players section lets you build a roster of individual players across your teams.

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Tenant Settings

Tenant Settings is where all your site-wide configuration lives. Any changes to your site's appearance, domain, or behaviour are made here.

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My Plan

This section shows your current PlayMersiv subscription plan and lets you manage it.

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Compliance

The Compliance section contains a checklist of actions your school needs to complete to meet PlayMersiv's platform requirements. This includes things like security and data settings.

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Notifications

The Notifications section lets you send push notifications directly to users on your platform.

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Management

The Users section shows everyone who has registered and logged into your platform. For example, if a parent signs in with their email, they will appear here.

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